The casino said they won’t accept the card so I messaged aussie slots to help, he contacted them and explained to them that that’s how the licence is here unless you get it renewed. I explained to both aussieslots and the casino that it would take a few weeks for the new Card to arrive, they said that’s fines “the money will be safe”. A few days later I was declined access to my account, I messaged aussie slots and he said he will see what he can do. I have now been waiting for the casino to sort it out with him for over 2 months now and I dont know if much has been fixed, I feel like im being dodged and left behind. You have also continued to play for three months depositing and withdrawing, taking further bonuses and you’ve even been playing today…

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However, we believe and hope that checking for duplicate accounts during account creation will become the industry standard in the future and players will be better protected. I was a fairly new player and won over $100k i maxed out the player/vip levels and had over 2m in turnover yet because i won off my first few deposits they refused to up my withdraw limits which seems predatory. $3200 weekly withdrawal limits is pathetic when compared viperspin to any other casino which has $4k + daily limits. Online.casino, or O.C, is an international guide to gambling, providing the latest news, game guides and honest online casino reviews conducted by real experts. Make sure to check your local regulatory requirements before you choose to play at any casino listed on our site. The content on our website is intended for informative purposes only and you should not rely on it as legal advice.

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I’m uploading every single discussion tomorrow so people can truely understand the drama we have with you then it will become very clear that you live in some type of fantasy universe. I couldn’t care where you play, I genuinely feel sorry for any casino or support management. Your level up funds are void, they’re casino funds and as mentioned your account is banned.

ViperWin Casino Bonus

The player from Australia was blocked without further explanation. The complaint was closed as resolved after the casino and the player made a deal and the player received the promised money. The player from Australia shares their financial activity at ViperSpin casino, revealing a total deposit of $56,734 and $18,650 withdrawn, resulting in a loss of $38,084.

Viperspin Casino Affiliate Programme

An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities. The player struggles to withdraw his balance as he has multiple accounts. The complaint was closed as the casino provided us evidence that the player has been paid out.

Bonus Shop at ViperWin

I’m all knew this as I have never had issue with other casinos in the past. This could all been voided if you just let me delete my original account when I requested, feels as if you keeping a card up your sleeve until you need it. Out of due I think it’s still the casino responsibly to inform the player of breaching T&C’s especially when your staff know that the player is or will in breach of T&C’s. In response to your first question whether I had gained any profits on on bonuses on my second account , No ! I have been given or ask for bonus yes but not profited from them.

Viperspin Casino Review

Although the winnings were accumulated without the use of the bonuses, this is still a direct breach of the terms and conditions. Another is the duplicate account, which is xxxxxxxxxxxx email (guru can you confirm how we can attach a email here without giving away Trents email account as it is private). That is our mistake however, KYC should have been double checked and our support team did lack on that.

Player believes the casino operates without a license.

I follow a respectable streamer by the name of Aussieslots whom I trust! If my winnings amounted smaller than my deposit would Viperspin still refund me all my deposits or will they pay the winnings instead? So I guess you cannot blame me trying to get the my moneys worth to for the winning that were taken away from me correct? As I explained I had advised them that I was unable to access my original account and to delete as I have created a new one. Their online chat did not tell what I did was a breach of T&c’s….. To be honesty I never win on the pokies let’s face it who really does.

Mobile Options

Hi Adam, you and ourselves both know any player that opens a duplicate account would be seized by any casino. I agree that limits are quite low, and can also imagine that you feel the VIP status is a joke now. I definitely appreciate the fact, that you come and shared your experience. Kindly check all factors in advance next time, if you come across this review, you’ll see that it is a small international casino with small revenues. If you’re after an entertaining experience, search out a game with a high hit rate.

Game providers

• We would like to ask ViperSpin Casino to reply to this complaint.
• Thank you, in regards to Nick and Matthew we have come to an arrangement as originally stated for the return of his initial deposits.
• It will be processed when accounting get time and you’ll receive it within 10 days as usual, and let’s be real Jovan it never takes that long.
• ViperSpin doesn’t accept players from the UK so I don’t really understand how you can have any experience with them.
• It sounds like they’re unable to provide you the right information.
• If you want more information, download our tool to gain access to the console.
• The player from Australia had his account blocked without further explanation.
• From a welcome offer to an actual bonus shop, here we take a look at all of these interesting aspects of the brand.

Hi Franga1981, we’ve already forwarded everything to Guru around 7 days ago 🙂 they are now handling the documents and will re-open the case. We’ve been liaising with Nick by email for quite some time now. Sorry you’ve had a bad experience, we are happy to still reimburse you those few dollars in fees please contact us again and we can sort that for you. Hi Drew, please understand your account hasn’t been ever closed. Make a case with Guru resolution to assist you in resolving this but this makes no sense sorry. As I can see this one also does not accept players from the UK.

Player complains that they didn’t win anything.

Please allow me to ask you a few more question before we would move forward. When I clicked the link just using Google search it didn’t let me leave a review as of the captcha thing. Even when clicking the link in my e mail that was sent didn’t let me leave a review as of same capture. I had to do a chrome search for the link and was only able to leave a review then using Chrome. It seems using chrome didn’t involve a captcha for some reason. Then when I submit, down the bottom in red says captcha incorrect.

ViperWin No Deposit and Free Spins Bonus Code List

After a thorough review of ViperSpin Casino and considering its size, complaints, licenses, customer support, terms and conditions, limits, and other factors, I decided to give it a very good reputation rating. This means that it is a great casino that will be suitable for most players. Everything I found out is written in more detail in this review. Keep reading to find out more about this casino and whether it’s safe and suitable for you.

For the best experience we recommend using one of the newer device models. If the player had accumulated their winnings from the use of a bonus that had been claimed unfairly, we would agree with the player being penalized. Please do send all logs and any other evidence pertaining to the duplicate account/betting patterns to my e-mail, for us to review. ATFs include eCOGRA, Gaming Laboratories International, iTech Labs, Technical Services Bureau.

• So I guess you cannot blame me trying to get the my moneys worth to for the winning that were taken away from me correct?
• Viperspin Australia is a safe casino that accepts both fiat and cryptocurrency payments.
• The fact that you are saying I have a duplicate account is a joke, I have only opened 1 account with you.
• I have never spent hours on this account at any time as it not even possible let alone am I able to do so, I would also like to see the logs from the casino as I believe this is a complete lie.
• ViperWin is a fine online casino brand that does just about everything you would want.
• Setting deposit limits or any other limits is not possible.

ViperWin Casino FAQs

Both experienced and new players will be happy enough with what is on offer. ViperWin casino has an excellent mobile option for those who prefer playing casino games on their smartphones or tablets. The ViperWin mobile casino is compatible with the Android and iOS mobile platforms.

Unjustified complaint

The fact they will not let me access my account and withdraw any more money shows they are not doing the right thing. This is clearly a case of the casino not wanting to pay me because I have won too much and they are looking for way to get out of it. If they were worried about my well-being and gambling habits they would pay me out and close my account instead they are putting me through this stress now of not paying me what I have rightfully won on their casino. I have never spent hours on this account at any time as it not even possible let alone am I able to do so, I would also like to see the logs from the casino as I believe this is a complete lie.

• It is important to have as much relevant information as possible to be able to proceed effectively.
• The funds should be credited to your account either immediately or within a few minutes, depending on the deposit method you chose.
• For the fifth time regardless of your previous withdrawals today our accounting team picked up on your incorrect post code.
• Next, we look at all the payment methods that ViperWin offers its customers in different jurisdictions.
• By reviewing these options, users can make informed decisions on where to play, ensuring they receive the most favorable and exciting offers available in the market.

Temple Tumble 2 Dreamdrop, Jackpot Raiders, and Age of Gods are some of the popular jackpot games available. Most casinos today keep mobile device users firmly in mind when designing their services. Viper Win Casino, too, is developed first and foremost for mobile use. No apps are needed as everything already functions well on your browser.

Your Review of ViperSpin Casino

The complaint was resolved as the player received his money. For users looking to compare similar casino bonuses to ViperWin Casino, we have created a unique bonus comparison block to simplify the offerings of other great online casino operators. These similar casino bonuses often match in terms of welcome bonuses, free spins, and wagering requirements, providing players with comparable value and promotional benefits. By reviewing these options, users can make informed decisions on where to play, ensuring they receive the most favorable and exciting offers available in the market. Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling. Hi, I’m Courtney, the Webmaster at No Deposit Kings – We provide visitors with free and easy access to real money casino gaming thanks to no deposit casino bonuses offered by our hand-picked selection of online casinos.

The funds should be credited to your account either immediately or within a few minutes, depending on the deposit method you chose. The minimum cashback offered is €5 and the maximum is €200. The casino has an attractive interface and a colourful home page. On this page, the black background complements the blue and red buttons and tabs beautifully, and also shows off the colourful game icons. As mentioned earlier, we’re under the impression that the issue has already been settled.

We recommend that you upgrade your device’s software to the newest version in order to prevent it from crashing or freezing up on you. A mobile responsive website is an absolute must in this day and age. A huge number of people gamble on their phones and tablets nowadays. Take a look at the explanation of factors that we consider when calculating the Safety Index rating of ViperSpin Casino.

For the sports bonus, the wagering is 6x on your bonus and deposit. This, too, is in line with most sports bonuses in the industry. Every time you see a casino bonus that interests you, it is important to read its terms. Below, we list the most central terms and conditions related to the Viper Win Casino welcome offer. New customers at Viper Win Casino are entitled to a 100% up to $500 + 200 Spins bonus. On top, you will get 200 spins and one try at a fun bonus game called Bonus Crab.

We are happy to work with you + Guru however there’s no need for the language especially on a public forum. You approved my account you took my money and now you are clearly not prepared to pay me. 3 or 4 weeks ago I deposited $3,000 to their casino to see how I went and over the last 3-4 weeks I have accumulated this $3,000 to over $330,000 going in and out of the site betting whenever I felt like it.

You further mentioned that you had proof showing your balance at the time your account was closed was much higher but were unable to provide this. We have told Adam we are happy to pay the $2,500 AUD difference which will be $12,500 AUD in total that you have deposited. $10,000 AUD being what you’ve already withdrawn + $2,500 AUD.

I am still waiting for the requested documents to be sent by the casino. If there is no response upon the expiry of the timer, the complaint will be closed as ‘unresolved’ as previously mentioned. “I have proof that I had that money in the account and I will prove it at the right time. I was playing your casino the night before you shut me down and I had over 340k in the account.”

The it’s going to be possible to submit an official complaint through our website, but if you already sent it via email, then it’s OK as well. And our accounting trying to speed up a withdrawal, over 9 days ago… But you cancelled it and then said you’d re-do it which you didn’t do.

The website is easy to navigate because it is very well organised and has a structure that is comparable to that of the majority of other casino websites. You will find the tabs for the several primary game categories and the promotions area at the very top of the page. If you go all the way to the bottom of the homepage, you will reach a section that contains information on the casino’s ownership, licence, and general terms and conditions. The user satisfaction feedback of ViperSpin Casino shared by 45 users has resulted in a Great User feedback score. The reviews submitted by users are available in the ‘User reviews’ segment of this page.

Please let me know if there is any additional information that I have overlooked, but I’m afraid I will be forced to reject your complaint as unjustified. I original was going to close this case however after reading your email I thought maybe still a chance, considering I don’t I have done anything wrong to trick or harm the casino business. Viperspin should pull up on his file when I last used my original account and when I first started to use my duplicate. @CasinoGuru please advise, unsure what to do, I original was going to close this complaint, however after reading your initial response email I will explain see what your thoughts are. I understand that you have term and conditions it’s plays responsibly to read it however let’s face it no really reads it.

• You are welcome to legal action; please note we are hosted and operate from Curacao and have many different laws then you do in AU.
• It seems using chrome didn’t involve a captcha for some reason.
• Any other casino would remove the funds and closed the account.
• RTP is a commonly used metric to assess online casino products.
• Id also like to inform you that the amount has been paid in sence, and it was a just simple misunderstanding.

Please refer to the email sent to Adam with full documentation, and this was at the exact same time as I know you have rejected their reviews so I can’t see how this person is allowed to slander. Next, we look at all the payment methods that ViperWin offers its customers in different jurisdictions. Viper Win also hosts an extensive sportsbook, which makes it an excellent casino for sports betting fans. Members can bet on numerous sports, including football, basketball, ice hockey, cricket, golf, and motorsports. The live dealer casino section at ViperWin is stacked with all the games and studios we’ve all come to love.

Relying on the collected data, we compute an overall user satisfaction score that varies from Terrible to Excellent. It’s also a good time to check if there are any deposit bonuses available, as these can provide additional funds. For new players there is a delightful welcome offer and for existing players there are free spins, reload bonuses, cashback deals, tournaments and more. Play ‘N Go may have started off in 2005 but it was only in 2012 – 7 years later –that it was able to finally release its first game for mobile. The reason was simple – mobile devices weren’t all that popular then, unlike today, and didn’t have the technological advancements to host and offer casino games.

The entire collection of promotions and bonuses is available for you to use. I’m sorry we couldn’t help you to resolve this case, but please do not hesitate to contact us if you run into any issues with any other casino in the future. For the abovementioned reasons, I will now reject this complaint. I can understand why their are policies and rules and term and conditions it’s their to protect the business from cheats or cheater, I never thought they would use those rules no to pay the their client of their winning.

We can forward any of these logs if required @Adam of all bet logs and the bonus buys stretching far above any responsible gambling limit. We understand, and have high rollers at our casino but this does go far beyond those means and it is actually quite concerning. Now about the bonus funds, you have requested prior bonuses to our team. ViperWin is a fine online casino brand that does just about everything you would want. With a wide range of games, sports betting markets, and bonuses, customers should not easily run out of fun things to do. For the fifth time regardless of your previous withdrawals today our accounting team picked up on your incorrect post code.